We checked in at Armada Hotel Manila last December 13 as an extended wedding anniversary celebration. We have read good feedback about the hotel and decided that we should try it for ourselves. Armada hotel is a 3 year old hotel located at the heart of Manila. Room rates were just about right and the fact that we got it for a lower price just added excitement.
We checked in at 2pm and we were welcomed by this receptionist who is a little too stiff for her job. Well, we just let it slide because she was the only person who lacks customer service skills. The rest of their staff are courteous.
Everything seemed okay. The room is spacious, the hotel is near commercial establishments and they have a decent restaurant at the ground floor.
The bed is soft at the right places and the compliments are at par with higher end hotels
Their standard room is much being that those of other hotels in the Metro and because the hotel is fairly new, there were no unnecessary smell or dirt. Their lounge area will kind of give you the feeling that maybe the rooms are not as big as how it looks like in the photos. Although our hotel room was not as posh as other hotel rooms, I still like the cozy feel. You still get the R&R feels.
We were upgraded to a bigger room when we had some minor issues with our bed and it was done really fast even if it was already 2:00 in the morning.
We were able to relax despite the room transfer. I think it was one of their suites because it almost doubled the size of our previous room and there was a mini kitchen too. Pretty cool. I can probably stay there for a week.
At 6:30AM, we went down to eat breakfast which was included on our hotel accommodation. I must say that their breakfast buffet is pretty impressive. They do not have too many choices but I think that is okay for a breakfast buffet plus Armada is not a five star hotel. Their service at the resto needs improvement tho. We were asked for our room number three times by three different people. Maybe, they lack coordination.
After breakfast, we went to their roof deck to check out the pool. Pool was pretty okay too even if the views are blocked by taller buildings around the area.
I would rate this hotel as 8/10 and I have recommended them to our friends as well. The hotel itself is okay. They just need to improve their customer service. We will definitely come back.
Here’s a 360 virtual tour of Armada Hotel.